Shipping policy

At WuXing Flow, we are committed to providing a smooth and reliable shopping experience. Please review the information below regarding order processing, shipping times, and delivery policies.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

During peak seasons, holidays, or promotional events, processing times may be slightly extended.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Shipping Coverage

WuXing Flow proudly ships to customers worldwide.

We currently deliver to most countries and regions, including:

United States
Canada
United Kingdom
Australia
New Zealand
Singapore
European Union Countries
Most International Destinations

If your location is unavailable during checkout, please contact our support team for assistance.

Estimated Delivery Times

Delivery times vary depending on the destination country, customs procedures, and local courier services.

Destination	Estimated Delivery Time
United States	7–12 Business Days
Canada	8–15 Business Days
United Kingdom	7–12 Business Days
Australia	7–14 Business Days
Europe	7–15 Business Days
Asia	5–10 Business Days
Rest of World	10–20 Business Days

Please note that delivery estimates are not guaranteed and may occasionally be affected by factors beyond our control.

Shipping Fees

Shipping costs are calculated at checkout based on your location and selected shipping method.

From time to time, WuXing Flow may offer free shipping promotions. Any active shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has shipped, a tracking number will be sent to your email address.

Tracking information may take 24–72 hours to update after shipment.

Customers can track their packages at any time using the tracking link provided in the shipping confirmation email.

Customs, Duties & Taxes

For most destinations, no additional customs duties or import taxes are expected upon delivery.

However, customs regulations vary between countries. Any customs fees, import duties, taxes, or government charges imposed by local authorities remain the responsibility of the customer.

WuXing Flow is not responsible for delays caused by customs clearance processes.

Incorrect Shipping Information

Please ensure that all shipping details are accurate before completing your order.

WuXing Flow cannot be held responsible for packages lost due to incorrect or incomplete shipping information provided by the customer.

If an order is returned because of an incorrect address, additional shipping charges may apply for reshipment.